We love hearing from our customers, however, due to a large volume of emails coming through, we asked that you follow these guidelines, so we can better help you with your enquiries.
- Check out our Frequently Asked Questions here if you would like to know any specific details on how we operate/make our products.
- If you are contacting us regarding an order, please provide us with your order number, and full name you used when ordering so we can take the proper measure to ensure a swift reply
- Please fill out the form correctly and with an email address that allows incoming emails
In most cases, we will respond within 24 - 48 hours, however, in cases where we have a large volume of emails, it may take us longer.
Lilac & Co.