Contact Us

We love hearing from our customers, however, due to a large volume of emails coming through, we asked that you follow these guidelines, so we can better help you with your enquiries.
  1. Check out our Frequently Asked Questions here if you would like to know any specific details on how we operate/make our products.
  2. If you are contacting us regarding an order, please provide us with your order number, and full name you used when ordering so we can take the proper measure to ensure a swift reply
  3. Please fill out the form correctly and with an email address that allows incoming emails

In most cases, we will respond within 24 - 48 hours, however, in cases where we have a large volume of emails, it may take us longer.

 

Lilac & Co. 

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